Empty Homes & Lettings Policy

Appendix 2 - Tenancy Sustainment

Empty Homes and Lettings Policy

Appendix 2 - Tenancy Sustainment and the allocation of properties to vulnerable persons

Thrive recognises that some applicants for affordable housing are vulnerable. For the purposes of this policy vulnerabilities may include but are not limited to:

  • a person with a disability as defined by the Equality Act 2010
  • care leavers
  • prison leavers
  • a person fleeing domestic abuse
  • a person who is likely to experience problems in maintaining a tenancy as they have a history of debt.

Thrive will carry out an assessment of all applicants to understand any support needs that may be required to help the applicant maintain the tenancy.

If an applicant is considered vulnerable, Thrive will assess the support needs that are available to the applicant.

Where an allocation of a property is not deemed reasonable, the nominating local authority will be advised and reasons given. The reasons could include:

  • the applicant is not engaging with the support agency
  • the property is not suitable for the needs of the individual and adaptations are not possible
  • the applicant requires support in order to sustain the tenancy but there is no support available from a suitable agency.

Where applicants are offered a tenancy on the understanding that they will work with a support agency but they fail to engage, Thrive Homes may take action for tenancy breach.