We're proud to deliver quality services as part of a fair deal to our customers

Each month we conduct a number of surveys with customers, these include:

  • Contented customer – a perception survey that asks general questions about Thrive services that customers have used in the last 12 months
  • Repairs – specific questions about the quality of recent repair appointments
  • Lettings – questions about becoming a new Thrive customers
  • Customer Contact – about the quality of customer service on the phone.

Scroll down to view our latest performance summary and get in touch if you have any feedback for us, we'd love to hear from you.